Pocketmate.AI your reliable mental health support.
Pocketmate.AI offers support to individuals seeking mental-health assistance. It enables users to book sessions with professional therapists, ensuring timely and effective support.
Results
The impact that our solution delivers is far reaching an extremely benefiting.
92%
Response time
83.2%
Precise response
90%
Reliable booking
200+
No.of People supported
What Our Customer Has to Say
88.4%
Revenue Increase
Centrox's team just isn't about coding. They really took time to help understand what we wanted to achieve to bring our vision to life. Working with Centrox has been a game changer. Their expertise and support enabled us to launch a scalable and responsive service, much like an Uber for mental health, where our users interact directly with our AI, simplifying their path to mental wellness. Thanks to Centrox, we're making a real impact, helping people manage their mental health more effectively. If you're looking to bring your tech idea to life, I couldn't recommend them enough.
Dennis Luis Sanchez
CEO Pocketmate.AI
The Problem
In today's busy and highly competitive world, many feel mental burnout, losing creativity, motivation, and direction. The constant hustle eventually results in leaving no time for evaluating and restructuring your own thoughts for your mental well being. Finding a friend or even a therapist to share your thoughts for redirection consumes a good amount of time and effort, this raises the need of having dependable 24/7 immediate support to become your companion by listening to your thoughts whenever or wherever you need it, and for extending personalized care according to your need.
The Pocketmate.ai focuses on delivering quality mental health care to individuals all around the world. Some of the major aspects which this solution aims to cater are.
Personalized therapy
The aim is to extend mental health support for people all around the world for enhanced mental well being, by leveraging users with an AI powered chatbot that has the ability to become your trusted friend to listen you out and offer personalized care to ensure contentment.
Health monitoring and Assessment
Provide a means to make the user more self-aware, by enabling them to conduct an assessment which analyzes their current mental state, and effectively categorize their stress, depression, or anxiety level.
Suggest treatment based on assessment scores
Based on the assessment results ensure appropriate care according to their stress, anxiety, or depression intensity, by suggesting them with suitable exercises, tasks, or to do list, for an emotionally stable mental health.
In-depth online Therapy
Deliver an approach that effectively bridges the communication gap between the user and therapist, by not only providing a medium for scheduling and having a therapy session ,but also providing the chosen expert therapist with the user's mental health history which was communicated within the app by the user.
Research and Analysis
Delivering comprehensive mental health support through an AI driven solution is a complex task. After understanding the requirements, our experts did a thorough research in finding out the best possible approach for developing the required solution.Through our study we concluded that in order to extend an appropriate mental health support, we need two separate platforms: one for users, and the other for the professional therapist. Both of these platforms are linked with a content management system,which is managed by the admin panel. The Admin panel manages the CMS along the business aspects like: subscription and platform fee for the therapy session.
Benefits of Our Approach
Our solution is determined to ensure convenient, prompt, and effective mental health help accessible to people across the globe, significantly enhancing their mental well-being. Some of the major benefits our solution contributes are:
User-Friendly App
The solution is designed from the user perspective to ensure quality mental health assistance whenever needed. The user interface and functionality are easy to use, making it accessible to users from diverse backgrounds and all age groups.
User-Controlled App Access
We prioritize the security of your provided information and conversations with the AI assistant by implementing user-controlled access. This empowers users to authorize data sharing with a chosen professional therapist for therapeutic purposes.
Semi-Automatic Professional Therapist Profile Verification
To ensure credible therapy, we have a semi-automatic verification process for therapist profiles. Professionals upload their details, which are then validated by an admin to maintain a high standard of care.
Reliable Therapy Sessions
Our solution makes reliable therapy sessions accessible to everyone. Users can book audio or video therapy appointments with a chosen therapist at their preferred date and time, ensuring a smooth session for improved mental health.
Challenges Encountered
Pocketmate.AI faced several challenges in delivering swift and compassionate mental health support.
Delayed Response Times
Response time is a critical aspect that plays a key role in customer satisfaction. Existing systems had slower response rates, potentially affecting user satisfaction and harming platform reputation.
Personalized and Focused Response
Response quality is as important as speed in determining performance. Ensuring a focused, specific response from the AI chatbot for each user's query was challenging but crucial for effective mental health assistance.
Mood Detection Requirements
Identifying the user's current mood and providing the required support is essential for personalized care. Accurately detecting emotions and delivering appropriate guidance proved challenging but necessary for a tailored user experience.
Privacy and Data Consent
Data protection and privacy are paramount in today’s digital landscape. Preventing unauthorized access and ensuring user consent for data usage were critical to maintaining trust and security on the platform.
Our Process
Our structured approach ensures a quality solution, developed through a series of focused steps.
Our Process includes:
- 1
Deep Dive & Discovery
- 2
Custom Model Blueprinting
- 3
Data Curation & Enhancement
- 4
Iterative Training & Optimization
- 5
Seamless Deployment & Integration
- 6
Ongoing Monitoring & Support
OpenAI
Agora
Stripe
IAP
AI Tools
AWS
Cuba Backend
DevOps
React Native
Java
Kotlin
Frontend Development
Node Services
Backend Development
Delivered Solution Key Features
Pocketmate introduces essential features designed to be your mental health support companion, offering assistance on the go.
AI Chatbot Assistant
The AI chatbot assistant provides users with a safe space to express their mental state without fear of judgment. Users can share their thoughts in text or audio, and the assistant responds with insights that encourage self-awareness by helping them to reorganize and redirect their thoughts. All conversations are protected with end-to-end encryption for privacy.
Health Center
Through our health assessment feature, users can evaluate their mental health by completing a questionnaire. This helps in identifying levels of stress, anxiety, or depression. With expert input, users receive customized to-do lists based on the intensity of their symptoms to support better mental well-being.
Mood Tracking
This feature helps users track their mood over time, promoting self-awareness and supporting mental health by enabling users to monitor and manage their emotional patterns.
Remote Therapy
Users can book audio or video therapy sessions with their chosen therapist at a convenient time and place. To enhance session effectiveness, users complete a questionnaire before the session to give therapists an overview of their mental health, allowing for better preparation and more personalized support.
Application for Other Business
While this is an amazing solution for providing mental health support, this also holds the potential for serving as a key aspect in benefiting businesses by providing them the required automation for improving their efficiency.
Healthcare
With billions of people worldwide, healthcare providers fall short of meeting everyone’s needs. This solution improves accessibility by offering timely support, easing hospital overcrowding from minor cases, and enhancing care efficiency.
Legal Service
This solution has the potential for being transformed in such a way so that it can be used as a legal advisor and for effectively finding a trustworthy lawyer to provide you appropriate consultancy for your specific complex case, and accordingly suggest you strategy and measures for your case proceedings.
Collaborative Approach
We believe in building strong partnerships by working hand-in-hand with your team at every stage of the journey. Our approach emphasizes open communication and knowledge sharing, fostering a productive environment where ideas and expertise flow freely. Together, we aim to create innovative AI solutions that align with your vision and drive meaningful impact.
Education
This solution can be tweaked for providing the help to students, by providing an efficient chatbot assistant which can effectively answer the students queries and make their study time more productive by providing a dependable solution that reduces their time spent on research for finding a factually correct answer. Also can help students find a helpful tutor to assist them with their confusion.
Banking and Finance
The Banking and Finance sector can also be benefitted by deploying this automated solution for their business task. This AI assistant can deliver promising and prompt support to the customer queries related to bank statements, transactions, or any other query they might have; significantly reducing the need for visiting banks.